Refunds & Processing Time

Refund Processing Time: Once your package arrives at the ShopDolli.com Returns Department it will be inspected to ensure that it meets our return guidelines. As long as it meets our guidelines, your refund will be processed in the original form of payment within 1-2 business days. You will be notified via email once you have been credited. Your banking institution may require additional days to process and post this transaction once they have received the information from ShopDolli.com.

Gift Returns: If you received an item as a gift and need to return it, please follow the guidelines and instructions above for making a return. The gift purchaser will be refunded the amount of the returned items and will be notified via email once we have credit the original payment method.